Keeping you and your family safe
Cutler Bay Solar Solutions remains committed to the health and safety of our customers during this unprecedented situation.
We are open for business and ready to serve you! However, effective Monday, March 23, 2020, for the health and safety of our customers and employees, our office staff and sales team will be safely working remotely from home.
If you require any assistance, please feel free to contact us at (305) 280-0638.
A note to our Customers regarding coronavirus (COVID-19)
During this time of increased uncertainty caused by coronavirus (COVID-19), our highest priority is continuing to provide peace of mind to our customers. We are taking aggressive steps to limit exposure for our team members and our customers in order to keep them healthy and safe.
Protecting Your Home
Should you need onsite service, our teams are ready. All of our sales installation, and service teams are following the CDC’s best hygiene practices, in addition to completing a daily fitness for duty assessment, which includes a temperature and symptoms check, before they begin their workday.
Our teams will arrive at your home prepared with additional supplies such as gloves, and sanitizer and will clean all areas of the home they interact with during the visit. Each customer will also receive a pre-visit phone call, where you can discuss any questions or concerns about your upcoming visit.
Protecting Our Team
If you or someone in your household is showing signs of illness, including fever or flu-like symptoms, we ask that you reschedule any upcoming sales visits to your home. Our energy consultants are available to provide virtual appointments via Skype, just give us a call to schedule your session. Contact us at 305-280-0638, option 1.
Focusing on the safety of all, we are asking our teams members, to stay outside the home and practice social distancing measures.
Of course, we also ask all of our team members to rigorously practice the fundamentals outlined by the CDC:
Staying home when sick
Employees who are able to work remote
Washing hands frequently with soap and water for at least 20 seconds, or using hand sanitizer that contains at least 60% alcohol content
Covering coughs and sneezes with a tissue or upper sleeve
Cleaning commonly touched surfaces and objects, including tools
Protecting Our Community
At Cutler Bay Solar Solutions we believe home is everything. We are committed to our customers, our communities and our families.
We will continue to keep you updated with the most current information. In the meantime, please let us know if you have any questions or concerns.
Thank you for being part of the Cutler Bay Solar Solutions family.