WHAT THEY ARE SAYING
To whom it may concern, I am an existing customer and I just wanted to express my gratitude for your outstanding customer service. We have been very satisfied with the system you installed on our roof, despite having a couple small roof leak issues. I was fully expecting that something like a leak might be a problem, however, it did not lead to any major stress as you were all extremely responsive in addressing the problem. It took a couple tries to find a final solution but you honored your commitment to the original job and went above and beyond to fix the problem. I only wish other businesses were as committed to excellent customer service as you are to your customers. I only wish I had more rood area to build up a bigger more productive system. I am so happy to be on solar and feeling like I am doing my small part to reducing carbon emissions. I regularly recommend you with zero reservations to anybody how asks about our solar system and what company to contact. Thank you for everything. Keep up the good work. Best. Roland Samimy, Ph.D.!
I highly recommend Cutler Bay Solar Solutions. Raul and Andrew visited to answer all my questions about going solar. What I liked most about this company is that they helped me figure out a way to afford going solar and were not pushy like other vendors. The installation was quick and painless. It took about one week after permits were approved for the work to be completed. They kept me informed from start to finish and they replaced my panel and fixed my water heater timer before setting everything up. - Randré W.
We love our solar panels Raul and the savings is wonderful. Thank you for such a great job and sharing your knowledge and expertise on how to go off the grid with FPL! I would recommend you to anyone wanting solar. Your company is awesome!! - Ellie M.
The best : knowledgeable, professional, helpful beyond the job, top of the line equipment,even painted the wall around the set up area. Today,there was no Sun , cloudy all day, March 12, 2018 and the panels still produced 41,700 watts !!!! - Jose D.
Raul, Andrew, and the rest of the staff and workers from Cutler Bay were terrific in getting our solar panels installed and generating electricity. They were always very responsive and professional, and finished the installation on time. So glad we decided to go solar with them! - Ty S.
After being "solar " now for only a week and although very frightened what is coming our way with hurricane Irma I have no regrets whatsoever of having solar panels on our roof - right from the first visit of Jeff from Cutler Bay Solar Solutions I was convinced having found the right company for the job. Reliable, punctual, educated and super behaved workers who treat your property with respect and great care delivering what they promised! - Elisabeth M.
The absolute best decision I have made in my life was to harness the power of the sun and fuel my family’s needs. Raul and his staff were all awesome and very professional. It all started with Raul. He showed up and looked at our home and wanted to look at some of our major appliances (water heater, 2 AC systems, pool pump, and sprinkler pump). He made some suggestions to upgrades in order for my family to really enjoy the rewards of Solar PV systems. Then he began to explain what solar is 1st and how it works. Now I could follow him but my wife needed a little assistance. Well Raul broke it down for her on a level that she could really understand. He then explained how the tax credit works and would apply to us. He then asked if we had any questions for him and we asked away. From hurricane protection, all the way to heh what happens when we decide to change the roof? He then began to show us the products he would prefer to install and the reason why. He never made us feel like we would have to decide right in that moment. Even with the follow-up proposal there was no pressure just a simple call me if you have any question. I finally signed the proposal and man it was like watching a well-oiled machine working. One person called me setup time to sign some paperwork and permit request. Then Louis came by and looked at our breaker panel and meter. Raul called and said heh let’s get this started. He stated the work crew would be here around 9 and my wife who works from home told me the work crew showed up on time and started working right away. The project was completed 2 days ahead of schedule and we couldn't be happier. Raul and Louis came to visit and did show me how to view the monitor software and delivered all our paperwork for our records.
Now I must say the house we purchased has been a nightmare and dealing with numerous contractors for different projects hasn't been any better. Raul and the Cutler Bay Solar Family was a huge breath of fresh air. Thru no fault of Raul's I was not expecting this project to go smoothly at all. This was the 1st project performed without any delays or hassles. I really wish all contractors across Miami-Dade County, the State of Florida and all over the country could all be like this. I've never been so happy we can't wait to see our 1st FPL bill. Thanks again Raul. - Damian D.